Individualised Support

Resource Hub

Navigate leadership challenges with confidence using our standards-aligned resource library. Whether you’re developing your leadership skills, developing staff, or improving service quality, find practical tools and evidence-based guidance mapped directly to the standards. All resources are designed for immediate application in your OSHC setting.

Resource Name Domain Type  
Coordinator/Director Position Description

Use this position description template for recruitment within your service.

Practice DOCX 55KB Download
Assistant Coordinator Position Description

Use this position description template for recruitment within your service.

Practice DOCX 57KB Download
Work Schedule of Administrative and Operational Tasks

Utilise this schedule as a guide for performance reviews and task allocations for your team.

Practice DOCX 45KB Download
The 3 Step Empathy Method

Transform challenging discussions into productive dialogue.

Practice DOCX 42KB Download
Psychological Safety Checklist

Use this checklist regularly to assess and maintain psychological safety across your team.

Practice DOCX 34KB Download
Meeting Planning Template

Balance communication methods in your meetings to cater to all learning preferences.

Practice DOCX 39KB Download
Ethical Leadership Guide

Building integrity, trust and purpose in organisational leadership.

Practice PDF 311KB Download
Identifying Bias – Critical Reflection Tool

This tool supports OSHC educators and teams in examining hidden biases.

Practice DOCX 44KB Download
Authenticity in Action

A Self-Assessment Tool for Consistent and Authentic Leadership.

Practice DOCX 47KB Download
Time Management Weekly Planner

As an OSHC leader, you face competing demands daily. Use this framework to decide what needs your attention first

Practice, Engagement DOCX 43KB Download