Individualised Support

Resource Hub

Navigate leadership challenges with confidence using our standards-aligned resource library. Whether you’re developing your leadership skills, developing staff, or improving service quality, find practical tools and evidence-based guidance mapped directly to the standards. All resources are designed for immediate application in your OSHC setting.

Resource Name Domain Type  
Family Engagement Strategies

This quick guide provides evidence-based strategies for building trust and engaging families effectively.

Engagement PDF 224KB Download
Critical Reflection Template

Critical reflection is about examining your practice deeply, questioning assumptions, and committing to continuous improvement.

Engagement DOCX 40KB Download
Starting Fresh

Building a New Relationship with School Leadership

Engagement PDF 217KB Download
Working With Colleagues You Don’t Agree With

Building Productive Teams in Outside School Hours Care

Practice PDF 225KB Download
Tolerance of Ambiguity

A Critical Leadership Competency in an Uncertain World.

Practice PDF 167KB Download
How to Build Trust Tip Sheet

A quick tip sheet to help you build trust as a leader.

Practice PDF 130KB Download
How to Be Accountable as an OSHC Leader
Practice PDF 126KB Download
Learning Styles Poster

A quick reference for tailoring your communication based on your employees generational learning preferences.

Knowledge, Practice PDF 451KB Download
Generational Learning Preferences Poster

A quick reference for tailoring your communication based on your employees generational learning preferences.

Knowledge PDF 445KB Download
Quick Win Activities

Quick-win activities that are simple, low effort strategies you can implement immediately to boost learning, collaboration, and morale.

Knowledge, Practice PDF 206KB Download