Individualised Support

Resource Hub

Navigate leadership challenges with confidence using our standards-aligned resource library. Whether you’re developing your leadership skills, developing staff, or improving service quality, find practical tools and evidence-based guidance mapped directly to the standards. All resources are designed for immediate application in your OSHC setting.

Resource Name Domain Type  
Time Management Tips

As an OSHC leader, you face competing demands daily. Use this framework to decide what needs your attention first.

Practice, Engagement DOCX 39KB Download
Stakeholder Mapping and Engagement Guide

Building Your Leadership Capacity in Community & Stakeholder Engagement.

Engagement DOCX 49KB Download
Self-Assessment & Professional Development

A quick guide for OSHC Leaders with a helpful tool to help you self-assess and develop a professional learning plan.

Engagement DOCX 38KB Download
Family Engagement Strategies

This quick guide provides evidence-based strategies for building trust and engaging families effectively.

Engagement PDF 224KB Download
Critical Reflection Template

Critical reflection is about examining your practice deeply, questioning assumptions, and committing to continuous improvement.

Engagement DOCX 40KB Download
Starting Fresh

Building a New Relationship with School Leadership

Engagement PDF 217KB Download
Working With Colleagues You Don’t Agree With

Building Productive Teams in Outside School Hours Care

Practice PDF 225KB Download
Tolerance of Ambiguity

A Critical Leadership Competency in an Uncertain World.

Practice PDF 167KB Download
How to Build Trust Tip Sheet

A quick tip sheet to help you build trust as a leader.

Practice PDF 130KB Download
How to Be Accountable as an OSHC Leader
Practice PDF 126KB Download
Learning Styles Poster

A quick reference for tailoring your communication based on your employees generational learning preferences.

Knowledge, Practice PDF 451KB Download
Generational Learning Preferences Poster

A quick reference for tailoring your communication based on your employees generational learning preferences.

Knowledge PDF 445KB Download
Quick Win Activities

Quick-win activities that are simple, low effort strategies you can implement immediately to boost learning, collaboration, and morale.

Knowledge, Practice PDF 206KB Download
Cultural Safety and Inclusive Leadership

Practical strategies for creating inclusive and supportive relationships that honour cultural differences and support professional growth for all OSHC leaders.

Knowledge, Practice DOCX 40KB Download
Cross Generational Technology Integration Guide

Use this guide for integrating technology so that multigenerational teams are engaged and no one is left behind.

Knowledge PDF 233KB Download
Building Psychological Safety Info Sheet

Psychological safety creates a foundation where every generation feels safe to learn, share knowledge, and make mistakes without fear of age-based judgment. Use this guide to build psychological safety among your team.

Knowledge, Practice PDF 211KB Download
The Coaching Conversation

A Ready-to-Use Guide for Development Focused Leaders.

Knowledge, Practice PDF 4MB Download
Meeting Formats Guide

Three meeting formats to implement for increased engagement and participation.

Knowledge, Practice PDF 218KB Download
Knowledge Transfer Techniques

Diverse generations bring different expertise and perspectives that, when shared effectively, create a powerful learning ecosystem. This guide presents five proven knowledge transfer methods tailored to engage all generations.

Knowledge PDF 239KB Download
Generations of Learning – eBook

Unlocking Team Potential Through Diverse Learning Styles

Knowledge PDF 734KB Download