Business operations & management
Manage risk, finance, compliance and operations.
Career Stage & Descriptors
Emerging
- Underpins the early career development of management and leadership capacity.
- Understands and demonstrates awareness and emerging practical application relevant to standard descriptor and area of focus.
Proficient
- Skilled, capable, competent, and suitably qualified service manager and leader.
- Able to apply knowledge and skills to design, implement, review, and evaluate management and leadership practice across the organisation.
Lead
- Highly experienced, effective, and critically reflective service manager and leader who is able to lead both within and across organisations (a service manager or leader who is sought after for mentoring and advice by others who hold management and leadership responsibilities).
- Able to support, guide, and assist others to understand, interpret and apply relevant managerial and leadership responsibilities across the organisation.
Areas of Focus
Areas of Focus
4.1 Sustainability
4.2 Compliance
4.3 Financial Management
4.4 Business strategy
4.5 Record Keeping
4.6 Work health and safety
4.7 Policies and procedures
4.8 Continuous improvement
Self-Reflection Prompts
- Head to the resources page for a list of self-reflection prompts to further your growth and development in this standard.
Training Aligned
Utilise our online library of resources to further your personal development.
Professional Practice Explained
A deep-dive into the Professional Practice domain.
Resources
Utilise our online library of resources to further your personal development.
Latest Resources
| Resource Name | Domain | Type | |
|---|---|---|---|
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NOSHSA Professional Standards for Management and Leadership
The updated Professional Standards for OSHC Management and Leadership |
Knowledge, Practice, Engagement | PDF 3MB | Download |
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Critical Reflection Prompts – Standard 4
Prompts for Self-reflection and Performance Improvement. |
Practice | DOCX 36KB | Download |
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Educator Position Description
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Practice | DOCX 54KB | Download |
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Educational Leader Position Description
Use this position description for recruitment within your service. |
Practice | DOCX 59KB | Download |
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Coordinator/Director Position Description
Use this position description template for recruitment within your service. |
Practice | DOCX 55KB | Download |
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Assistant Coordinator Position Description
Use this position description template for recruitment within your service. |
Practice | DOCX 57KB | Download |
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Work Schedule of Administrative and Operational Tasks
Utilise this schedule as a guide for performance reviews and task allocations for your team. |
Practice | DOCX 45KB | Download |
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Meeting Planning Template
Balance communication methods in your meetings to cater to all learning preferences. |
Practice | DOCX 39KB | Download |
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Time Management Weekly Planner
As an OSHC leader, you face competing demands daily. Use this framework to decide what needs your attention first |
Practice, Engagement | DOCX 43KB | Download |
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Time Management Tips
As an OSHC leader, you face competing demands daily. Use this framework to decide what needs your attention first. |
Practice, Engagement | DOCX 39KB | Download |
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Building Psychological Safety Info Sheet
Psychological safety creates a foundation where every generation feels safe to learn, share knowledge, and make mistakes without fear of age-based judgment. Use this guide to build psychological safety among your team. |
Knowledge, Practice | PDF 211KB | Download |