Standard s4

Business operations & management

Manage risk, finance, compliance and operations.

Career Stage & Descriptors

Emerging

  • Underpins the early career development of management and leadership capacity.
  • Understands and demonstrates awareness and emerging practical application relevant to standard descriptor and area of focus.

Proficient

  • Skilled, capable, competent, and suitably qualified service manager and leader.
  • Able to apply knowledge and skills to design, implement, review, and evaluate management and leadership practice across the organisation.

Lead

  • Highly experienced, effective, and critically reflective service manager and leader who is able to lead both within and across organisations (a service manager or leader who is sought after for mentoring and advice by others who hold management and leadership responsibilities).
  • Able to support, guide, and assist others to understand, interpret and apply relevant managerial and leadership responsibilities across the organisation.

Areas of Focus

Areas of Focus

4.1 Sustainability

4.2 Compliance

4.3 Financial Management

4.4 Business strategy

4.5 Record Keeping

4.6 Work health and safety

4.7 Policies and procedures

4.8 Continuous improvement

Self-Reflection Prompts

  • Head to the resources page for a list of self-reflection prompts to further your growth and development in this standard.

Training Aligned

personal development

Utilise our online library of resources to further your personal development.

Professional Practice Explained

Professional Practice Explained

Practice

A deep-dive into the Professional Practice domain.

Coming Soon

Resources

personal development

Utilise our online library of resources to further your personal development.

Latest Resources

Resource Name Domain Type  
Business Planning Workbook

Sustainable business planning fillable workbook to work through in order.

Practice DOCX 46KB Download
Health and Safety Checklist for Working From Home

Health and safety checklist for working from home template for service use

Practice DOCX 82KB Download
Swimming Ability Form

Swimming ability form for service use

Practice DOCX 22KB Download
Substance Management in OSHC

Substance management in OSHC template for service use

Practice DOCX 34KB Download
Sleep and Rest in OSHC Risk Assessment Example

Sleep and rest in OSHC risk assessment example template for service use

Practice DOCX 28KB Download
Sexual Harassment Risk Assessment and Prevention Plan

Sexual harassment risk assessment and prevention plan for service use

Practice DOCX 34KB Download
Service Owned Digital Device Register

Service owned digital device register for service use

Practice DOCX 24KB Download
Self or Sibling Care Arrangement Written Permission Form

Self or sibling care arrangement written permission form for service use

Practice DOCX 22KB Download
Prohibition Notice Declaration for Prospective Staff Members

Prohibition notice declaration for prospective staff members template for service use

Practice DOCX 28KB Download
Parent/Guardian Consent for Taking, Use and Storage of Images And Videos of Children

Parent/Guardian consent for taking, use and storage of images and videos of children template for service use

Practice DOCX 33KB Download
Parent/Guardian Acknowledgement for CCTV Surveillance and Monitoring Systems

Parent/Guardian acknowledgement for CCTV surveillance and monitoring systems template for service use

Practice DOCX 22KB Download
Outdoor Safety Checklist

Outdoor safety checklist for service use

Practice DOCX 27KB Download
OSHC Emergency Situation Risk Assessment

OSHC emergency situation risk assessment template for service sue

Practice Unknown Download
Nominated Supervisor Checklist, Delegation and Consent

Nominated Supervisor checklist, delegation and consent for service use

Practice DOCX 44KB Download
Medical Risk Minimisation and Communication Plan

Medical risk minimisation and communication plan for service use

Practice DOCX 35KB Download
Indoor Safety Checklist

Indoor safety checklist for service use

Practice DOCX 28KB Download
Incident, Injury, Trauma or Illness Record

Incident, injury, trauma or illness record template for service use

Practice DOCX 38KB Download
Excursion Risk Assessment Template

Excursion risk assessment template for service use

Practice DOCX 421KB Download
Excursion Permission Form

Excursion permission form template for service use

Practice DOCX 23KB Download
Excursion Checklist Template

Excursion checklist template for service use

Practice DOCX 28KB Download
Example Risk Assessment- Safe Arrival of Children

Safe arrival of children risk assessment sample for service use

Practice DOCX 33KB Download
Evacuation Drill Evaluation

Evacuation drill evaluation template for service use

Practice DOCX 23KB Download
Digital Technology/Online Environment Authoristaion Form

Digital technology/online environment authoristaion form for service use

DOCX 28KB Download
Compliance History Statement for a Nominated Supervisor or Responsible Person

Compliance history statement for a Nominated Supervisor or Responsible Person for service use

DOCX 24KB Download
Complaint Management Form

Complaint management form for service use

Practice DOCX 42KB Download
Complaint/Grievance Form

Complaint/Grievance form template for service use

Practice DOCX 22KB Download
Bomb Threat Checklist

Bomb threat checklist template for service use

Practice DOCX 28KB Download
Business Planning Guide

Sustainable Business Planning for OSHC- A Practical Guide for OSHC Leaders

Practice DOCX 48KB Download
Reading Financial Reports Guide

An interactive guide for OSHC leaders to assist them in reading financial reports with confidence.

Practice DOCX 52KB Download
Medication Authority and Administration Form

Medication authority and administration form for care givers to authorise the administration of medication at the service

Practice DOCX 24KB Download
Responsible Person Checklist, Delegation and Consent

Responsible person checklist, delegation and consent template for service use

Practice DOCX 28KB Download
Medication Administration Form

Medication Administration Form Template for service use when administering medication

Practice DOCX 23KB Download
NOSHSA Professional Standards for Management and Leadership

The updated Professional Standards for OSHC Management and Leadership

Knowledge, Practice, Engagement PDF 3MB Download
Critical Reflection Prompts – Standard 4

Prompts for Self-reflection and Performance Improvement.

Practice DOCX 36KB Download
Educator Position Description
Practice DOCX 54KB Download
Educational Leader Position Description

Use this position description for recruitment within your service.

Practice DOCX 59KB Download
Coordinator/Director Position Description

Use this position description template for recruitment within your service.

Practice DOCX 55KB Download
Assistant Coordinator Position Description

Use this position description template for recruitment within your service.

Practice DOCX 57KB Download
Work Schedule of Administrative and Operational Tasks

Utilise this schedule as a guide for performance reviews and task allocations for your team.

Practice DOCX 45KB Download
Meeting Planning Template

Balance communication methods in your meetings to cater to all learning preferences.

Practice DOCX 39KB Download
Time Management Weekly Planner

As an OSHC leader, you face competing demands daily. Use this framework to decide what needs your attention first

Practice, Engagement DOCX 43KB Download
Time Management Tips

As an OSHC leader, you face competing demands daily. Use this framework to decide what needs your attention first.

Practice, Engagement DOCX 39KB Download
Building Psychological Safety Info Sheet

Psychological safety creates a foundation where every generation feels safe to learn, share knowledge, and make mistakes without fear of age-based judgment. Use this guide to build psychological safety among your team.

Knowledge, Practice PDF 211KB Download