Team management & leadership
Lead people and culture with clarity and care.
Career Stages & Descriptors
Emerging
- Underpins the early career development of management and leadership capacity.
- Understands and demonstrates awareness and emerging practical application relevant to standard descriptor and area of focus.
Proficient
- Skilled, capable, competent, and suitably qualified service manager and leader.
- Able to apply knowledge and skills to design, implement, review, and evaluate management and leadership practice across the organisation.
Lead
- Highly experienced, effective, and critically reflective service manager and leader who is able to lead both within and across organisations (a service manager or leader who is sought after for mentoring and advice by others who hold management and leadership responsibilities).
- Able to support, guide, and assist others to understand, interpret and apply relevant managerial and leadership responsibilities across the organisation.
Areas of Focus
Areas of Focus
3.1 Organisational Culture
3.2 Trusting and respectful relationships
3.3 Fairness and equity
3.4 Organising and arranging the team
3.5 Performance monitoring and support
3.6 Team building, coordination, collaboration and cohesion
3.7 Roles and responsibilities
3.8 Employment relations
3.9 Team wellbeing
Self-Reflection Prompts
- Head to the resources page for a list of self-reflection prompts to further your growth and development in this standard.
Training Aligned
Explore the descriptors at Emerging, Proficient and Lead levels to guide your personal growth.
Professional Practice Explained
A deep-dive into the Professional Practice domain.
Resources
Utilise our online library of resources to further your personal development.
Latest Resources
| Resource Name | Domain | Type | |
|---|---|---|---|
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Workplace Wellbeing Leadership Free Online Course – QAMH
A free, online micro-credential from QAMH that focuses on the role of managers and leaders in shaping everyday wellbeing. |
Knowledge, Practice, Engagement | External Link | View |
|
NOSHSA Professional Standards for Management and Leadership
The updated Professional Standards for OSHC Management and Leadership |
Knowledge, Practice, Engagement | PDF 3MB | Download |
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Critical Reflection Prompts – Standard 3
Prompts for Self-reflection and Performance Improvement. |
Practice | DOCX 35KB | Download |
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Developing Emerging Leaders through Stretch Assignments
Stretch assignments are developmental opportunities that challenge educators to work slightly beyond their current role while building leadership capabilities. |
Practice | DOCX 40KB | Download |
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Educator Position Description
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Practice | DOCX 54KB | Download |
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Educational Leader Position Description
Use this position description for recruitment within your service. |
Practice | DOCX 59KB | Download |
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Coordinator/Director Position Description
Use this position description template for recruitment within your service. |
Practice | DOCX 55KB | Download |
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Assistant Coordinator Position Description
Use this position description template for recruitment within your service. |
Practice | DOCX 57KB | Download |
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The 3 Step Empathy Method
Transform challenging discussions into productive dialogue. |
Practice | DOCX 42KB | Download |
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Psychological Safety Checklist
Use this checklist regularly to assess and maintain psychological safety across your team. |
Practice | DOCX 34KB | Download |
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Time Management Weekly Planner
As an OSHC leader, you face competing demands daily. Use this framework to decide what needs your attention first |
Practice, Engagement | DOCX 43KB | Download |
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Time Management Tips
As an OSHC leader, you face competing demands daily. Use this framework to decide what needs your attention first. |
Practice, Engagement | DOCX 39KB | Download |
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Working With Colleagues You Don’t Agree With
Building Productive Teams in Outside School Hours Care |
Practice | PDF 225KB | Download |
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Tolerance of Ambiguity
A Critical Leadership Competency in an Uncertain World. |
Practice | PDF 167KB | Download |
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Learning Styles Poster
A quick reference for tailoring your communication based on your employees generational learning preferences. |
Knowledge, Practice | PDF 451KB | Download |
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Quick Win Activities
Quick-win activities that are simple, low effort strategies you can implement immediately to boost learning, collaboration, and morale. |
Knowledge, Practice | PDF 206KB | Download |
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Building Psychological Safety Info Sheet
Psychological safety creates a foundation where every generation feels safe to learn, share knowledge, and make mistakes without fear of age-based judgment. Use this guide to build psychological safety among your team. |
Knowledge, Practice | PDF 211KB | Download |
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The Coaching Conversation
A Ready-to-Use Guide for Development Focused Leaders. |
Knowledge, Practice | PDF 4MB | Download |
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Meeting Formats Guide
Three meeting formats to implement for increased engagement and participation. |
Knowledge, Practice | PDF 218KB | Download |
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Impactful Coaching Practices
A guide that empowers leaders to develop their team members through effective coaching practices. |
Knowledge, Practice | PDF 2MB | Download |
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Individual Learning Profile Template
Use this template to create personalised learning profiles for each team member |
Knowledge, Practice | DOCX 33KB | Download |